Ravenstein Wine Estate processes personal data about you because you use our services and/or because you provide the data to us yourself. Below is a list of the personal data we process:

By filling in their data on the contact form, users grant permission for this application to use this data to respond to requests for information, questions on pricing or any other type of query.

Analytics

The services mentioned in this section allow the owner to study and analyse web traffic and can be used to map user behaviour.

Google Adwords conversation tracking (Google)

Google AdWords conversion tracking is an analytical service provided by Google, Inc. that links data from the Google AdWords advertising network to actions performed on this website.

Personal data collected: data related to cookies and usage.

Processing location: USA - Privacy policy

Google Analytics (Google)

Google may use the data collected to contextualise and personalise ads within its own ad network.

Verwerkingslocatie: VS - Privacy Policy - Opt Out

Remarketing en Behavioral Targeting

Personal data collected: data related to cookies and usage.

Processing location: US - Privacy Policy - Opt Out

Remarketing and Behavioural Targeting

These services allow this website and its partners to inform, optimise and serve advertising based on the user's previous use of this website.

This activity is carried out through tracking usage data and through the use of cookies, information transmitted to partners managing remarketing, and behavioural targeting activities.

AdWords Remarketing (Google)

AdWords Remarketing is a Remarketing and Behavioural Targeting service provided by Google Inc., which links the activity of this website with the Adwords advertising network and the doubleclick cookie.

Personal data collected: data related to cookies and usage.

Special and/or sensitive personal data we process

Our website and/or service does not intend to collect data on website visitors who are under 16 years of age. Unless they have permission from parents or guardians. However, we cannot check whether a visitor is over 16 years of age. We therefore advise parents to be involved in their children's online activities to avoid the collection of data related to children without parental consent. If you believe that we have collected personal data about a minor without consent, please contact us at info@wijndomein-ravenstein.be and we will delete this information.

Why we need data

Ravenstein Wine Estate processes your personal data for the following purposes:

Where and for how long do we store data?

Ravenstein Wine Estate will not store your personal data for longer than is strictly necessary to fulfil the purposes for which your data is collected. Our retention period is 7 years.  Data will be held in Belgium.

Transfer to third parties

Ravenstein Wine Estate only provides your data to third parties if this is necessary for the execution of our agreement with you or to comply with a legal obligation. Data is not shared outside the EU.

Mapping website traffic

Ravenstein Wine Estate uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone the first time you visit this website. On the one hand, Ravenstein Wine Estate uses cookies with a purely technical functionality. They ensure that the website functions as it should, can remember your preferred settings, for example, and help us ensure the website works properly. It also allows us to optimise our website. We also install cookies that track your browsing behaviour so that we can offer tailored content and advertisements. You can opt out of cookies by configuring your Internet browser to stop storing cookies. You can also delete any information previously stored via your browser's settings.

Consulting, modifying or erasing data

You have the right to consult, correct or erase your personal data. You can send a request to consult, correct or erase your date to info@wijndomein-ravenstein.be. To make sure that the request is submitted by you, we ask you to enclose a copy of your proof of identity with the request. We hereby ask that on the copy you black out your passport photo and citizen service number (BSN). This is to protect your privacy. Ravenstein Wine Estate will respond to your request as soon as possible, but within four weeks.

Security

Ravenstein Wine Estate takes data protection seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised changes. If you have the impression that your data is not properly secured or there are indications of misuse, please contact us at info@wijndomein-ravenstein.be. It is possible to file a complaint via the Privacy Commission.

This statement is subject to change without prior notice, depending on amendments to the law. We therefore ask you to regularly check whether and, if so, what changes have been made. Changes will take effect as soon as they are announced on this website.